FULL RANGE OF POST-INJURY MEDICAL SERVICES

The only fee paid by the patient while the claim is active is for the Comprehensive Accident Impact Report. For any and all other medical expenses, Unison offers direct electronic and paper billing to insurance companies. You will not have any out-of-pocket expenses.

*In some cases, if you have a legal representative willing to protect your account upon settlement of your claim, you will be notified accordingly and Unison will collect reimbursement only after the case is settled.

No. Any and all proposed expenses will be forwarded to you for review, and we will only be able to submit them to the insurer, after you sign the respective documentation (drafted and prepared by Unison for your convenience).

*Supplementary services like transportation and translation are sometimes billed separately. You will be informed accordingly, and Unison will collect reimbursement only after the case is settled to make sure you do not have any out-of-pocket expenses.

Post-accident injuries and symptoms are often very complex and hard to interpret without a healthcare professional. In certain cases, there are “hidden” injuries, noticed months after the accident. Unison will conduct a Comprehensive Accident Impact Report with our experienced team of medical specialists to interpret your symptoms, assess the injuries, and figure out the most appropriate course of action.

Unison provides an opportunity to conduct a wide range of services virtually, including processing documentation online. We make sure that your information is protected: Unison is in compliance with all Government of Canada requirements regarding Confidentiality of your data. In order to get more details on virtual services, book a free consultation with us.

Please note that Unison does NOT provide emergency medical services. If your physical (ex. fractured bone) or psychological (ex. suicidal thoughts) symptoms require immediate attention, please call 911 or address the nearest emergency medical office.

This is how your journey towards smooth recovery with Unison begins. After leaving your contact information, our staff members will reach out to you within 24 hours to address any and all issues you may have, and to provide guidance on how to initiate the case. Our goal is to leave you with no questions unanswered, and if you agree to proceed further, we will schedule a Comprehensive Accident Impact Report on the same day.

This process consists of interviews with healthcare specialists, gathering medical records, drafting the required documentation and communicating all of this information among the interested parties in order to accelerate the development of your case. Booking of this appointment can be done via Client Portal virtually. For symptoms and complaints that require further investigation, Unison will submit forms to the insurer requesting approval for you.

Once Unison receives approval for the services proposed during the Comprehensive Accident Impact Report, you will be scheduled for an Independent Medical Evaluation (IME): longer detailed examinations to assess and document your injuries, leaving no stone unturned during the process. Within 10 business days from the IME, the specialist will prepare the Report with all clinical findings and recommendations, which will be used to formulate your individual recovery treatment plan.

Based on the clinical findings, once your Individual Treatment plan is approved, the first appointment will be scheduled as soon as possible and you will be notified of the same. Unison will ensure that all documentation requirements are met and that all your requests and concerns are addressed timely. Progress will be monitored and documented, and we will always be a phone call away.